Frequently Asked Questions (FAQs)
How can we help you?
- BORROWER FAQS
- PARTNER FAQS
Borrower FAQs
Value First Finserv is a global multi-award-winning financial technology company. Our vision is a world in which every SME gets access to affordable credit when they need it most.
In India, we operate a technology platform that uses advanced algorithms to provide SMEs with customized and affordable business loans to help them grow and successfully scale their businesses.
We work with more than 25 leading lenders, including ICICI Bank, IDFC First Bank, Kotak Mahindra Bank, Bajaj, Deutsche Bank, and DBS, among others, so we can get you the best loan for your business no matter your size or location.
If you work with Value First Finserv, you can focus on what matters: Growing your Business.
We do all the hard work for you, and we don’t charge you a service fee
No impact on your credit score when you apply through us
- If you go direct to a lender, they will do a hard pull of your credit score. Each time you apply directly to them, your credit score gets impacted. So, every time you apply directly to a lender and get rejected, your credit score is negatively impacted.
- With Value First Finserv, our award-winning technology runs hundreds of proprietary algorithms so we can quickly let you know if you are eligible for a loan and find the right loan for you without any impact on your credit score.
- If you are not eligible, we let you know exactly why and give you tips and what you can do to improve your profile and improve your chances of getting a loan in the future.
One application gets you access to more than 25 lenders and 100 types of business loans
- To get access to such a wide selection of business loans, you’d need to go directly to more than 25 lenders. Each one would ask you to complete a different application and produce different documents. We do all the work to find you to the best loan, and you only have to fill out one application.
We are on your side
- We make sure that you can afford the loan you want – we do an affordability analysis using advanced technology, so you don’t take out more debt than you can afford.
- We also get your application together and do all the hard work of negotiating the best terms for you.
We are 100% digital
- Our process is completely digital, so you don’t need to travel to meet us, and you don’t need to travel to meet lenders.
Our documentation process is simple
- We tell you upfront what documents you’ll need to submit. You can find a complete list of document requirements here.
- We also check your documents to make sure you don’t get rejected because you forgot an important piece of paper.
Zero Hassle. Zero Fees. Zero Impact on your credit score.
Filling multiple applications with the same lender will not change the outcome. It will only end up negatively impacting your credit report. If a loan is rejected once by a lender, there is high probability of the lender rejecting it again unless something fundamental has changed in your business.
Applying to multiple lenders does not ensure a loan approval. Furthermore, multiple applications will impact your credit score negatively and lessen your chances of getting a loan in the future .
Whenever you apply directly to a lender for a loan, they do a hard pull of your credit report. Why does this matter? Hard pulls get recorded in your credit report, making them visible to other lenders. Too many hard pulls in a short span of time can bring down your credit score, reducing your chances of getting a loan. This is because multiple requests indicate to lenders that your business may not be in a good financial place.
At Value First Finserv, we enable a NO RISK application for a loan that doesn’t impact your credit score. As a partner that is fully committed to helping SMEs get access to affordable finance, we never do a hard pull of your credit score. When you apply for a business loan with Value First Finserv, we do a soft pull of your Experian report, which includes your credit score, that helps us make a more accurate business loan match for you based on the information you provide. This soft pull will only be visible to you and will not affect your credit score. That’s our promise.
NO HASSLE. NO RISK!
We can help you access more than 100 specialised SME loan products from our more than 25 lender partners. Having a wide range of partners allows us to offer you a type of loan that best suits your needs, including:
- Unsecured Business Loans
- Machinery Loans
- Working Capital Loans
- Secured Term Loans
- Loans Against Property
For a full description of all the loans we can help you access and for more information that can help you understand which business loans are right for you, click here.
The tenure will vary based on the type of loan you are looking for.
Indicative ranges are:
- Unsecured: 12 months and max term is 36 months
- Secured: 5 years to 20 years
Most of our lender partners don’t provide loans to start-up businesses. This is because businesses that are less than 2 years old typically won’t have a proven business model yet, which makes it difficult for a lender to understand the risk involved with lending to them.
However, if you have an existing business that’s more than 2 years old with a good track record and are now looking to open a new branch or to diversify into a new business line, we may be able to help.
Your bureau credit score is only one of many factors a lender will assess when you apply for a loan. For business loans, lenders assess your ability and willingness: whether your business generates enough revenue to pay back the loan you are asking for, and whether you will be willing to repay the loan on time. Your credit score is a good indication of your willingness to repay, as it reflects your repayment history. Below is the range of Experian scores and what they mean:
Experian Credit Score Range
| Credit Score Range | Grade | What it means |
| 750 – 900 | Excellent | Eligible for low interest rates and higher approval chances |
| 700 – 749 | Good | Can become eligible for better interest rates |
| 650 – 699 | Fair | The options are limited, but credit approval is possible. |
| 600 – 649 | Doubtful | Higher interest rates on loans and credit card approval could be harder |
| Below 600 | Immediate Action Required | Approval chances are very low |
Lender FAQs
CreditEnable is building the world’s first managed marketplace for SME credit. The Company provides decision-optimising solutions to help SME lenders grow efficiently and supports SMEs to prepare for and access affordable credit from formal financial institutions.
CreditEnable delivers tech-driven intelligent lending solutions specifically tailored to the needs of SME lenders and helps enable revenue growth, effective risk management and cost reductions through increased efficiency.
This is offered to lenders via two main services:
- How we help you grow your loan book: An end-to-end digital origination service, and
- How we save you cost and time: Credit Assessment as a service, operating on a subscription or PAYG model. Triaging to eliminate borrowers that are not a good match for your institution.
CreditEnable offers both a fully end-to-end origination service and Credit Assessment as a service to deliver better, quicker and more affordable lending and borrowing. We help SME lenders reduce the time taken for an SME lending decision from 4-6-weeks to just days, and at a fraction of the normal cost. In short, CreditEnable makes the SME lender’s life easier through the entire process – from lead generation to disbursal.
CreditEnable firstly markets to and attracts SME borrowers, and performs a series of pre-qualification checks on each SME:
- KYC, document collection and packaging of the loan request.
- Automatic modelling to remove borrowers who are not creditworthy.
- Soft-credit pull via Experian.
- Lender matching algorithm – as a lender you will receive only potential SME borrowers that match your lending criteria.
Through this process, CreditEnable ensures that you receive high quality SME leads that have been pre-qualified in the loan application process. Using our services, you are likely to accept 99% of cases for credit committee review.
CreditEnable guides borrower SMEs through the loan application process to ensure they have the correct documentation, further reducing the time and cost on your side to take the borrower through to disbursal.
Platform tools:
CreditEnable offers several tools that are easy to integrate into the underwriting process for SME lending.
These are:
- Origination Tools – Fully Digital Origination.
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- Quickly generate a set of pre-qualified leads that are exactly aligned to your risk profile. Our origination tool allows lenders to access new borrowers/sectors which match their credit requirements at the click of a button. Our Origination tools help SME lenders to grow loan book without increasing operating expenses, and to generate new credit-assessed opportunities by borrower, by location, or by sector.
- Location based origination tool for when your Relationship Managers wish to target a particular area or location for visiting the credit qualified leads, CreditEnable’s tool can help them real time wherein they can approach the prospective borrower with pre-defined set of assessment indicators. This helps eliminate many intermediaries for sourcing good quality leads and can save costs to lenders as well.
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Loan Eligibility Assessments.
- Accurately and reliably calculate the total absorptive capacity of a borrower based on reliable financial forecasts and objective criteria.
- Achieve a 99% efficiency improvement in the time it takes your credit analysts to complete a capacity to pay assessment on a loan.
- Reduce mistakes and remove subjective determinations from the assessment process.
- Risk Management. We understand how difficult it is to stay on top of the sector trends that might impact on your borrower’s ability to repay. Imagine a world where everything you need to manage risk in your SME book is available on a single dashboard and where absolute losses can be reduced by up to 20%.
- Key Ratio Trend Analysis. Instantly compare key ratio trend analysis graphically.
- Sector Trends. Understand local, national, regional and global sector trends that can impact on a borrower’s ability to repay debt.
- Robust Peer Comparisons. Quickly compare the financial strength of a particular borrower against their peers for accurate loan pricing.
- Portfolio Optimisation. Easily evaluate overall portfolio credit quality in light of changing sector dynamics, receive real-time notifications tailored to your portfolio to let you know when changes in sector credit quality occur so that you can reduce the probability of Non-Performing Loans.
Our SME credit analytics are second to none. For MCA registered companies we have the ability to access millions of financial points. Because of the vast amount of granular financial information we have on SMEs, our credit analytics gives deep insight about companies’ financial strength relative to their peers as well insight into how pressures on margins and growth will impact on individual companies’ ability to absorb and pay back debt.
We develop all our lending solutions in collaboration with SME lenders. This means that the tools and the reports on our platform are specifically designed to meet the needs of lenders and integrate seamlessly into their existing workflows and processes.
Referral Partner FAQs
CreditEnable is building the world’s first managed marketplace for SME credit. The Company provides decision-optimising solutions to help SME lenders grow efficiently and supports SMEs to prepare for and access affordable credit from formal financial institutions.
- We Get Your Clients Better, Quicker Results.
We have a state of the art technology platform that allows us to algorithmically assess a borrower’s loan eligibility, and match that borrower to the right lender who will be able to offer them the best interest rate, maximum amount, and quickest turn-around-time on their loan.
Since our algorithms are lender-validated by all the 20 major banks and NBFCs that we work with, our lender partners have confidence that the borrowers we bring forward are high quality. This means that our lender partners are quick to log our borrowers into their systems, which means that our approval rates are the highest in the market. Working with us means less work for you, less shopping around, and better results for you and your clients.
- You don’t have to pay us and neither do your clients. In fact, we share our fees with you.
Unlike DSA aggregators we don’t charge you onboarding fees. We also never charge your client arranging fees.
To get more information about commission structure for partners talk to us via email on partner@creditenable.com or call us on +91 8433973624.
Speedy Answers.
Before we ever take your client to a partner lender of ours, we run our own eligibility assessment on the borrower using our lender-validated algorithms. If your client isn’t a fit for any of our lenders, we will let you know this within one working day of receiving a complete file*, and we won’t take them forward so there will be no negative impact on their credit score. If your client is a fit, we will let you know this within one working day of receiving a complete file*, and then we do all the work to get your client the loan.
Our results speak for themselves. We can normally ensure disbursals of unsecured loans up to 50 lakhs in a few days and secured loan of up to 5 Crores in under 10 days.
Read more about this from some of our happy referral partners: http://13.127.195.0/in/partners/
*When you sign up as a partner we will outline the criteria for a complete file.
Speedy Payouts.
Since we get loans disbursed quickly, we get paid quickly by our lender partners which also means we can share revenue with you quickly. On average, we normally pay commissions 30 days from the end of the month when disbursement has happened, so if disbursed on 10th September, you will receive payout by 30th October.
More Options for Your Clients. Less Work for You.
We save you from having to shop around your clients with multiple lenders, and we do all the follow up with the lender for you once the loan is place. Because we maintain an institutional relationship with all our lender partners, rather than a relationship with a particular branch or RM, we are able to help your clients avail of more than 100 SME loan products. This means that the chances of your client getting a loan is higher.
After every borrower for whom you’ve provided complete file gets their loan disbursed, you are eligible to receive a pay-out. This pay-out will be discussed with you while signing up for the referral partner program. CreditEnable will also pay you a fee if your clients come back to us for further funding. We have the technology to allow us to track this – we use unique codes for partner and clients which allow us to track and trace you to your leads, real-time. We can share our attractive commission structure with you.
We look for bright, motivated self-starters with a growing network of clients that need business loans. They should have good understanding of financial documents, business loan terminology and should be customer centric. Other criteria we take into account are your past experience, geographical service locations, type of loan products handled in the past, and disbursal / conversion success rate.